POLICIES

PAYMENTS

Sessions or Packages must be paid in full prior to scheduling of sessions.

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CANCELLATIONS AND RESCHEDULING

* To cancel or reschedule an appointment, please call/text (214)883-1803. When a client schedules a session with us, a block of time is reserved specifically for that client. Time is valuable for both us and our clients.

 

* 24-hour notice is required to cancel or reschedule a session. Should a 24-hour cancellation or rescheduling notice not be given, that session will be deducted from the client’s package of purchased sessions.

 

* As a courtesy to our clients and because we realize emergencies do occur, clients may cancel or reschedule a session up to 4 times per year outside the 24-hour cancellation and rescheduling policy by giving us a minimum 4-hour notice.

* If a client chooses to use this option and gives at least a 4-hour notice, that session will NOT be deducted from the client’s package of purchased sessions.  

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NO SHOW POLICY

Should a client fail to show up for a scheduled session without either cancelling or rescheduling, that session will be deducted from the client’s package of purchased sessions.

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