Sessions or Packages must be paid in full prior to scheduling of sessions.
CANCELLATIONS AND RESCHEDULING
* To cancel or reschedule an appointment, please call/text (214)883-1803. When a client schedules a session with us, a block of time is reserved specifically for that client. Time is valuable for both us and our clients.
* 24-hour notice is required to cancel or reschedule a session. Should a 24-hour cancellation or rescheduling notice not be given, that session will be deducted from the client’s package of purchased sessions.
* As a courtesy to our clients and because we realize emergencies do occur, clients may cancel or reschedule a session up to 4 times per year outside the 24-hour cancellation and rescheduling policy by giving us a minimum 4-hour notice.
* If a client chooses to use this option and gives at least a 4-hour notice, that session will NOT be deducted from the client’s package of purchased sessions.
NO SHOW POLICY
Should a client fail to show up for a scheduled session without either cancelling or rescheduling, that session will be deducted from the client’s package of purchased sessions.